Then on 25 June, I called Cik H***m again. This time I was told that the letter has already been delivered and I should be expecting it next week. The delay was due to the tuition fee review.
I waited impatiently till the following Monday, 29 June.I called Cik H***m to confirm the status of my application and again I was assured that I have been accepted and the letter was sent out on 26 June...this was their 3rd wrong do.
During this call, she claimed that the letter has been delivered but this time, she said it was only delivered out a day after our last call.So I asked for a hard copy to be delivered to me via fax. Surely I would not make the RM2k payment without any hard copy confirmation...
In the noon of 30 June, the mentioned letter has not arrived in my house yet. So I thought I may be more efficient if I made a request via an email.So here goes my email.
Dear Sir,Another 2 days of waiting. They got on my nerves. It was Thursday, 2 July and I was expected to register on Saturday morning. In my mid of headache, I wrote an email to their Deputy Dean, Dr O****n, and CCed it to a whole long list of people involved...Sadly still no news from them by the end of the day.
I am Lim Sze Wan (ARN: M091014069). I have called previously and have been informed that I have been accepted and official letter has been sent out. As of today, I have not received any related document from your university. Kindly verify and get back to me on my application status.
I have learned that the course registration has been scheduled in Vistana Hotel this weekend. If my application is successful, can you send the document again on pos express for I will need to submit those documents to my company’s HR and need to get the medical check up done?
Thanks.
Dear Sir,3 July, a day before the registration, I received a call from Cik H***M. Never expected a call from her as early as 8.30am. This time her intonation wasn't that pleasing.
I wish to get your attention into the subject mentioned above.
I have called Cik H***m for numerous times and have been informed that I am accepted for the Sarjana Kejuruteraan (Elektrik – Komputer & Sistem Mikroelektrik). I was told that the official letter and documents have been sent out last week, 24 June 2009 and expected to register myself this weekend. However up till this moment, I have yet to receive such documents from your university. I have also requested for a copy to be sent to me via fax and I did not receive any as well. Without any proper document from your university, I can neither proceed to get the medical check up nor made arrangement for fees payment.
Kindly get back to me at my email XXX@intel.com on the steps for registration for the course above.
Thanks.
H***m : Lim Sze WanMinutes later, I received an email from Dr O****n. This is his email.
Me : Ya.
H***m : Kamu datang sahaja hari Sabtu ini. Surat itu boleh kamu dapatkan di kaunter nanti.
Me : Tapi boleh faxkan surat tawaran kepada saya, baru saya boleh proceed dengan payment. H***m : Saya sekarang ini sudah nak pergi Penang. Tak sempat nak send. Untuk pendaftaran esok, kamu bayar dua ribu sahaja.
Me : Jumlah yuran berapa?
H***m : Semua yuran adalah tiga puluh ribu ringgit.
Me : Ok.
(bump...heard her hang off so quickly)
Dear Sze Wan,No wonder Cik H***m called that early morning in that rude intonation.
The registration will begin at 12noon tomorrow, vistana hotel. You can collect the second copy of the offer letter there. We are on the way to Penang now. Call my number 019XXXXXXX after 2pm today for clarification.
Regards
Anyway I just rang Dr O****n, wanting to see what he has got to say. By the end of our conversation, I felt so upset. He gave me no explanation for all the delay nor any explanation for the fee increment. I could only recalled a remark from him on the increment "What an unfortunate." Huh? Deputy Dean saying it's an unfortunate...guess not for the case of the university.
So with all this havoc, could one still continue in this university? Not sure about others, for me surely not in this bloody money sucking university and such an inefficient one.
Btw...the letter finally arrived in my house on that very last day, 3 July. The stamp on the envelope dated July 1, 2009.
















